During an Emergency

Activate your Community Emergency Plan;

  • in a major emergency, if you are not involved in the incident, but are close by or believe you may be in danger, the best advice is to;
    • make sure 999 has been called if people are injured or if there is a threat to life;
    • do not put yourself or others in danger;
    • check for injuries and remember to attend to yourself before attempting to help others;
    • listen to and follow advice from the emergency services;
    • try to remain calm, consider the hazards, think before acting and try to reassure others;
    • consider and be aware of the needs of other people, especially children, the elderly and vulnerable.  Try to assist, where possible, and reassure others involved;
    • REMEMBER: Go In, Stay In, Tune In to the local radio - BBC Radio Merseyside online (frequency 95.8FM, 1485MW, DAB) for advice;
    • during a major emergency, the affected Council may establish an emergency helpline to support members of the public with up-to-date and reliable information about the incident;
    • if an emergency helpline is set up, details of how to access it will usually be broadcast on local radio stations and on the local authority's website.
  • the Emergency Services may advise some members of your community to evacuate from their homes to safe place. Speak to those coordinating the response to see what role members of the community can assist in this, ie: door knocking, delivering emergency messages or identifying those who may need extra assistance to move to a place of safety.