Reporting an Emergency

Telephone

Call 999 if …

  • There is a danger to life or risk of injury being caused, such as a serious road accident or assault;
  • A crime is in progress, such as a robbery, burglary or theft, and the offender is still on the scene or has ;only just left the area;
  • The immediate attendance of the emergency services is necessary, such as where someone is acting suspiciously and obviously about to commit a crime or people are trapped in a car or house fire.

To contact the emergency services in a non-emergency situation or for general enquiries

Merseyside Police -  101 or 0151 709 6010 (from outside Merseyside) or report online

Merseyside Fire & Rescue Service - 0151 296 4000

North West Ambulance Service - 0345 113 0999

For other emergencies:

Animals in distress : RSPCA

  • Liverpool Branch - 0151 486 1706
  • Halewood Animal Centre - 0151 486 1706
  • Southport, Ormskirk & District Branch - 01704 567624
  • Warrington, Halton & St Helens Branch - 01925 632944
  • Wirral & Chester Branch - 0151 638 6318

Counter Terrorism advice : Anti-Terrorism Hotline - 0800 789 321 / National Counter Terrorism Security Office - 0207 931 7142

Report a crime : Crimestoppers - 0800 555 111

Flooding

Gas Leak : Cadent - 0800 111 999

Medical Advice (when its less urgent than 999) : NHS Choices – 111

Power Cut :

Road or pavement problems, eg. potholes, obstructions :

USEFUL WEBSITES/APPS:

British Red Cross provides advice on how to prepare for emergencies.

British Red Cross Emergency App advises of emergencies in your area and contains a range of general advice.

citizenAID App provides advice for actions and first aid in the event of an incident with multiple casualties.

RAC for news and advise on driving.