Flooding - Floods are mostly natural events that result either from excessive rainfall that leads to rivers overflowing their banks, or from tidal storm surges on the coast or in estuaries. In urban areas, manmade drainage systems may have inadequate capacity or become blocked leading to flooding.  Because of climate change, both the chance and consequence of flooding has increased. Sea levels rise more frequent and higher storm surges and increased winter rainfall and more intense summer rainfall will add to existing risk and it may not prove possible to improve fixed defences sufficiently to maintain or raise protection standards.  The Environment Agency (EA) is the lead organisation on flood defence, and reports at policy level to the Department for Environment, Food & Rural Affairs (DEFRA). This work, together with the Agency’s overall direction and supervision of all aspects of flood defence, is vital for sustaining the existing land use found on river and coastal flood plains.

Industrial Sites (Control of Major Accident Hazards - COMAH) - There are eight COMAH sites in Wirral, upper tier and lower tier.  An upper tier COMAH establishment is required to produce a full safety report which demonstrates that all necessary measures have been taken to minimise risks posed by the site with regard to the environment and local populations. Wirral, in partnership with Merseyside Fire & Rescue Service and the site operator, share detailed plans of assessment, anticipation, protection, preparedness, response and recovery. Three-yearly exercises are conducted with the site and partner agencies to ensure all processes and procedures are in place and well, rehearsed. (The Control of Major Accident Hazards Regulations 1999 (COMAH) and their amendments 2015, are the enforcing regulations within the United Kingdom of the Seveso II Directive devised in Brussels following the Seveso disaster. They are applicable to any establishment storing or otherwise handling large quantities of industrial chemicals of a hazardous nature).  Further information is available from the Health and Safety Executive.

Upper Tier COMAH Sites :

  • Eastham Refinery, North Road, Ellesmere Port
  • Essar Oil (UK) Limited, Tranmere Oil Terminal, Birkenhead
  • NuStar Eastham Limited, Bankfields Drive, Eastham
  • NuStar Eastham Limited, Powerhouse Road, Eastham
  • Unilever UK, Wood Street, Port Sunlight

Lower Tier COMAH Sites :

  • FMC Chemicals Limited, Commercial Road, Bromborough
  • Oil & Pipelines Agency, Ferry Road, Eastham
  • Sharpness Dock Limited, Dock Road South, Bromborough





Wirral Council

0151 606 2000


Arrowe Park Hospital (Wirral University Teaching Hospital)       

Arrowe Park Road, Upton, CH49 5PE

0151 678 5111




Clatterbridge Cancer Centre

Clatterbridge Road, Bebington, CH63 4JY

0151 334 1155




Merseyside Police

Mortimer Street, Birkenhead, CH41 5EU

Manor Road, Wallasey, CH44 1DA

Urgent 999

General 101

From outside Merseyside 0151 709 6010    




Merseyside Fire and Rescue Service


Birkenhead, Exmouth St, CH41 4AX

Bromborough, Dock Road South, CH62 4SQ

Heswall, Telegraph RD, CH60 0AF

Upton, Arrowe Park Road, CH49 0UF

Wallasey, Mill Lane, CH 44 5UE

West Kirby, The Concourse, Grange Road, CH48 4HX

Urgent 999

General 0151 296 4000

0151 606 5419

0151 606 5419

0151 296 5805

0151 296 5895

0151 296 6180

0151 296 5955









Maritime & Coastguard Agency


Urgent 999

General 0151 931 3341



0151 227 5181

www.merseytravel.gov.uk (for planning rail, bus and ferry journeys) 

Scottish Power



Powercut 105 

Enquiries 0845 273 4444

Emergencies 0800 001 5400




United Utilities

Enquiries (24/7) 0345 672 3723